Payment Methods

Cognition360 charges the credit card on file at each renewal (monthly or annually). Your subscription pricing is based on this payment method.

If you are unable to provide a credit card, please email psm@scalepad.com to discuss alternative arrangements. Please note that adjustments to your subscription pricing may be required to cover administrative costs for non-credit card payment methods.

Updating Your Payment Method

To update the credit card on file or add a backup card:

1. Log in to your Cognition360 Portal here.
2. Ensure you are listed as a Billing Contact—only billing contacts can make changes to payment details.
   
   

NOTE: To make adds/changes to your account please email psm@scalepad.com