The information below is intended for customers AFTER they have gone through onboarding.
Accessing Cognition360
Presently, you access the reports we publish through your own Microsoft Office 365 Tenant. You can navigate through your Office 365 Apps or just go direct to:
Contacting Support
Support of the reports is included in your subscription. Click Here for info on how to Contact Support.
How Reports Are Published
We periodically publish new reports and update existing reports within your Office 365 Tenant. Each report is included in an workspace - for example, we have a Service Workspace, a Finance Workspace, etc.
Your Cognition360 Admin has access to all of the Apps and is responsible for delegating permission to other individuals within your organization.
Access Your Workspaces
Once you've got all of your Apps setup in your Workspace, you should be able to access them at any point. You should not need to re-add them again.
Our reports are put into these "App buckets" as a different way to attack your data. i.e. from the Customer perspective, from an Agreement perspective, etc. As of the writing of this doc, we have 7 Apps:
- Get Started
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Agreements
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Benchmarks
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Customer
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Finance
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Projects
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Sales
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Service Delivery
Add Apps to Your Power BI Workspace
Just because you have access to the reports does not mean you will see them on when you login. Click "Get Apps" to add all of the apps you see (this is a one time thing).