Our Partner Success Managers (PSMs) are here to assist with all account-related inquiries, including:

• Managing your Cognition360 subscription status.
• Updating payment information.
• Listing and updating authorized contacts.
• Handling other account-related requests.

Your Partner Success Manager will be your primary point of contact and will reach out to you as soon as possible to address your needs.

Thank you for your understanding, and we look forward to resolving your billing questions promptly. If there’s anything else we can assist you with, please let us know.

NOTE: To make adds/changes to your account please email psm@scalepad.com